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What cover youget for yourvehicleYour vehicle: for its agreed or market value, whichever isshown on your policy schedule; and accessories as supplied by the manufacturer; and fitted or non-standard extras, modifications andaccessories which are included onyour policy schedule (not applicable if you haveThird Party Property Damage cover).What we payfor (whereapplicable)If we agree to pay a claim for covered loss of ordamage to your vehicle we will: At our option (acting reasonably), repair or payyou the reasonable cost of repairs or pay theagreed value or market value that applies on thepolicy; and Pay for other covered benefits that apply, subjectto the relevant limits.What you pay forIf you make a claim and are responsible or at faultfor the accident, you will be required to pay anyamounts that might apply suchas an excessSummary of policy features, benefitsand exclusionsNAB Car Insurance offers different types of cover. Youneed to decide if this insurance is right for you, and youshould read all of the documents that make up the policyto ensure you have the cover you need. The cover youchoose will be shown on your policy schedule.The table below is a high-level snapshot only thatsets out the main policy features and options that areavailable under each type of cover. This table does notform part of the terms of the insurance.For detailed information on what’s covered, what’snot covered, and for the terms, conditions, limits andexclusions and the excesses that may apply, please readthis PDS in full, including the “When we will not pay yourclaim” section, along with your policy schedule and anyother documents that make up your policy.2

Third PartyProperty DamageThird Party Fire &Theft (Not availablefor new policies)Type of CoverComprehensiveFeatures, options,exclusions & maximumamounts we’ll payAccidental loss of or damage toyour vehicle New for old replacement – if yourvehicle is less than 2 years old Accidental Death benefit – 25,000 perperiod of insurance Child seat or baby capsule – up to 500for any one covered accident Emergency repairs – up to 500 for anyone covered accident Emergency accommodation andtravelling expenses up to 1,000 for anyone covered accident Lock re-keying/re-coding – up to 1,000for any one incident Personal items – up to 1,000 for anyone incident Rental car after theft – up to 30 days, 100 per day maximum Temporary cover on replacement vehicle– 14 days Reasonable costs of towing Trailer and caravan cover – the lesserof 1,000 or its market value, for anyone claim Transportation costs – 500 for any oneincident Legal liability – up to 20 million for anyone incident Legal costs 3

ComprehensiveThird PartyProperty DamageThird Party Fire &Theft (Not availablefor new policies)Features, options,exclusions & maximumamounts we’ll payUninsured motorists extension Your vehicle being driven by a driverwho is unlicensed or not complying withthe conditions of their licence, underthe influence, or listed on your policyschedule as Declined Exceeding load or passenger limits Your vehicle being used in an unsafeor unroadworthy condition Carrying passengers for hire,fare or reward Motor sport or motor trade Deliberate, intentional, malicious orcriminal acts War, terrorism, radioactivity ornuclear materials Asbestos Tyre damage Lawful seizure of your vehicle Failure to safeguard your vehicle Failure of computer or similar equipment Cyclone, flood and bushfires – in the first72 hours after the policy is first taken out Consequential loss Rental car following an accident –up to 30 days, 100 per day maximum Removal of basic excess for windscreenclaims – up to 2 repairs and 1 replacementclaim in any one period of insurance(windscreen, sunroof or window glass) Tools of trade – up to 3,000 for anyone incident Optional benefits you can add:Optional excesses you can select to decrease your premium:Unnamed driver excess – 2,500 anyone claim4

OUR AGREEMENT WITH YOUYour insurance contractWhen you buy NAB Car Insurance, we enter into acontract with you which is called the policy and is madeup of: your policy schedule; this Product Disclosure Statement (PDS); any applicable Supplementary PDS (SPDS) we issue thatvaries it; and any other document we tell you forms part of thepolicy at or prior to commencement of the policy orwhen required or permitted by law which may vary ormodify the above documents.This document (together with any amendments, updatesor endorsements that we give you in writing which mayvary it when required or permitted by law) will also applyfor any offer of renewal we make, unless we tell youotherwise or issue you with a new and updated PDS.If there is more than one insured on the policy, thenanything that any of the insureds says, does or omitsto advise us of applies to and affects the rights of all ofthe insureds.Your waiting period for cyclone,flood and bush firesTo manage the risk of people taking out car insurance ontheir uninsured vehicles when events such as cyclones,floods or bush fires are predicted, we do not providecover (where the type of cover you have provides it)for any loss of or damage to your vehicle caused bythese events during the first 72 hours after the policyis first taken out by you (it does not apply to renewals).However, you will be covered from the time you take outthe policy for covered loss of or damage to your vehiclenot caused by these events.Your policy scheduleYour policy schedule shows the type of cover you haveand any optional benefits you have added under thepolicy. It also shows the period that the policy covers youfor – this is called the period of insurance.5

Receiving your policy documentsYou may choose to receive your policy documents: by email; or in hard copy (by post).If you choose to receive your documents by email, wewill send them to the email address that you provide us,not your mailing address. Any documents sent by emailwill be considered to have been received by you 24 hoursfrom the time we sent them to your email address.If you do not tell us to send your documents to you byemail, then we will send them to you by post to themailing address that you have provided us.It is your responsibility to make sure that both the emailand mailing address you have provided us are up to date.This means you need to let us know if you change youremail or mailing address as soon as reasonably possible(see page 42: Changes to your policy).Your responsibilitiesThis document has been prepared without taking intoaccount your particular objectives, financial situation orneeds (personal circumstances). As a result, you shouldcarefully read this document and consider whether NABCar Insurance is suitable for your personal circumstances.You may wish to make this assessment yourself or seekthe help of an adviser.When entering into the policy or on renewal, variation,extension, or reinstatement you must meet your duty ofdisclosure obligations. See page 11: Duty of Disclosure.You must during the term of the policy follow and meetall of the policy’s terms and conditions. In particular,you must: take all reasonable care to prevent loss of (includingtheft) or damage to your vehicle. This includes but isnot limited to: moving your vehicle from rising flood waters if it’ssafe to do so; ensuring that the ignition keys are not left in thevehicle when no one is in the vehicle; locking all the doors and windows when the vehicleis parked or unattended; and6

accompanying anyone test driving the vehiclewhen it is being test driven as part of you sellingthe vehicle; keep your vehicle well maintained and in a roadworthycondition. This includes but is not limited to ensuringsafety parts such as tyres, brakes and lights are inthe condition necessary to allow the vehicle to beregistered. We may reduce or refuse your claim to theextent that your vehicle’s maintenance or conditioncontributed to or caused the loss; and ensure that any information you give us as part ofa claim document or statement to us is honestand complete.Not meeting your responsibilitiesIf you do not meet your responsibilities then to theextent permitted by law we may do either or both ofthe following: reduce or refuse your claim to the extent we areprejudiced by your failure; and cancel your policy.If fraud is involved we can treat your policy as if itnever existed.The above rights are subject to any relevant law.Special conditionsWe may impose special conditions on your policy thatexclude, restrict or extend cover for a certain personor condition. For example, we may decline to covercertain drivers. These conditions will be listed on yourpolicy schedule and you should read your policyschedule carefully.The value we apply to your vehicleDepending on the type of insurance cover you choose,we may insure your vehicle for either an agreed value orfor market value. The value that applies to your vehiclewill be shown on your policy schedule.Agreed valueThe agreed value is the specified amount we agreeto insure your vehicle up to, which is listed on yourpolicy schedule.7

Typically, people seek to ensure that the agreed valueamount takes into account what it would cost to replacethe vehicle. This includes: any modifications, options or accessories that havebeen made or added to the vehicle; Goods and Services Tax (GST); registration and any Compulsory Third Party (CTP)insurance; and other on road costs such as stamp duty transfer, dealerwarranty costs or transfer fees or dealer delivery.Market valueMarket value is the cost to replace your vehicle with avehicle of the same make, model, age and condition asyour vehicle immediately prior to the loss or damagebut excluding costs and charges for registration, CTPinsurance, stamp duty transfer, dealer warranty costs ortransfer fees or dealer delivery.To determine the market value we look at things such as: local market prices; your vehicle’s condition; and any modifications, options or accessories that areattached to your vehicle and shown on yourpolicy schedule.Your premiumIn return for paying or agreeing to pay us your premium(as shown on your policy schedule), we will provide thecover that you have chosen. Your premium will be basedon our view of the likelihood of a claim being made onyour policy during the term of the policy. When we workout the premium we look at a number of factors thatare good indicators of the likelihood that a claim will bemade. For example, we consider: the type of vehicle you have insured and where youkeep it; your age, and the age of the other people likely todrive your vehicle; and the way you use your vehicle – for example, private,ride share or business use.8

Minimum premiums may apply. Any discounts/entitlements may be subject to rounding and only applyto the extent any minimum premium is not reached.If you are eligible for more than one, each of themis applied in a predetermined order to the premium(excluding taxes and government charges) as reducedby any prior applied discounts/entitlements. Discountsmay not be applied to the premium for optional covers.Any discounts/entitlements will be applied to the basepremium calculated prior to any taxes being added.For more information about how we work out yourpremiums, the excesses we apply to the policy and anydiscounts/entitlements you may be entitled to, see ourPremium, Excess, Discount and Options Guide (PED).To get a copy, visit https://www.einsure.com.au/wb/redirect/pedfi or call us through the client enquiry line.Paying your premiumYou must pay your premium on time. You can payyour premium: annually, in a lump sum; or in instalments, by direct debit from a bank account orcredit card you nominate.Your policy schedule shows the amount you need to payand the due date for your annual premium or instalments.What happens if you don’t pay yourpremium on timeYou need to pay your annual premium or instalments bythe due date. If you do not pay your premium by the duedate, your policy may be cancelled and you may not beable to make a claim. We will notify you if an instalmenthas not been paid and we will try to deduct the overdueamount along with your next regular payment. If the nextattempt to deduct the outstanding amount fails, we willcancel your policy for non-payment. We will send you anotice advising you of cancellation, and cancellation willbe effective 14 days from the date on this notice.An instalment will be considered unpaid by us if it cannotbe deducted from your nominated account or credit card.We may deduct any outstanding premium amount, fromany claim payment.9

14 day cooling off periodYou can ask us to cancel your policy within 14 days from: the date we issued you a new policy; or the start date of a policy that you have renewedand in either of these situations, provided you have notmade or an event has not occurred that could give riseto a claim on your policy, we will refund your premium.We may deduct from your refund amount anygovernment taxes or duties we cannot recover.In addition to your cooling off period, you can cancel thepolicy at any time by calling us through the client enquiryline. See page 43: Cancellation rights under your policy.Renewing your policyYou will receive a renewal notice at least 14 days priorto the expiry date of the period of insurance advisingwhether we will offer renewal or not.If we offer renewal, the renewal notice will set out therenewal terms, including the new premium and excess(es).If you pay your premium by instalments, are happy withthe proposed renewal terms, and you don’t have tonotify us of any matter required in the renewal noticeyou won’t need to contact us. If we don’t hear from youby the expiry date we will automatically renew the policyon the terms proposed.If you’ve previously given your authority for a directdebit from your nominated account or credit card, we’llcontinue to deduct your instalments for the new policyfrom that account / credit card, unless you tell us not to.If you don’t want to take up the renewal offer, need tomake changes, or the information listed is incorrect,you’ll need to call us before the renewal date.Each renewal is a separate policy, not an extension ofthe prior policy. This means that the cooling off periodapplies on each renewal.Assigning your rightsYou are not allowed to assign any benefits, rights orobligations under your policy unless you have ourwritten permission to do so. We will not unreasonablywithhold our permission.10

Appointing a representativeIf you want to have someone represent you, you’llneed to tell us, and we need to agree. We will notunreasonably withhold our agreement. This also appliesif you want someone to manage your policy or claim.Governing lawYour policy is governed by the law of the Australian stateor territory where your vehicle is kept.Duty of DisclosureYour Duty of DisclosureBefore you enter into this insurance with us, you have aduty of disclosure under the Insurance Contracts Act 1984.The Act imposes a different duty the first time you enterinto a contract of insurance with us to that which applieswhen you vary, renew, extend or reinstate the contract.This duty of disclosure applies until the contract isentered into (or renewed, varied, extended or reinstatedas applicable).Your Duty of Disclosure when you enter into thecontract with us for the first timeWhen answering our specific questions that are relevantto our decision whether to accept the risk of the insuranceand, if so, on what terms, you must be honest and tell usanything that you know and that a reasonable person inthe circumstances would include in answer to the questions.It is important that you understand you are answeringour questions in this way for yourself and anyone elsethat you want to be covered by the contract.Your Duty of Disclosure when you renew the contractWhere applicable, we will tell you what your renewalduty of disclosure is prior to each renewal.Your Duty of Disclosure when you vary, extend orreinstate the contractWhen you vary, extend or reinstate the contract withus, your duty is to tell us every matter that you know, orcould reasonably be expected to know, is relevant to ourdecision whether to accept the risk of the insurance and,if so, on what terms.11

What you do not need to tell usYour duty however does not require disclosure ofany matter: that diminishes the risk to be undertaken by us; or that is of common knowledge; or that we know or, in the ordinary course of our businessas an insurer, ought to know; or as to which compliance with your duty is waived by us.Non-disclosureIf you fail to comply with your duty of disclosure, we maybe entitled to reduce our liability under the contract inrespect of a claim, cancel the contract or both.If your non-disclosure is fraudulent, we may also have theoption of avoiding the contract from its beginning.12

COMPREHENSIVE INSURANCEComprehensive insurance is the top level of coverwe provide.In order to be sure that you are covered, you shouldalways contact us for confirmation before you incurexpenses you wish to claim. If you do not, we will still payfor expenses incurred up to the amount we would haveauthorised had you asked us first.Accidental loss of or damage to your vehicleWe will cover you for accidental loss of (including theft)or any other type of accidental damage that happens toyour vehicle during the period of insurance, subject tothe other terms of this section and the policy (includingthose relating to the limits and excess).New for old replacement of a new vehicleafter a total lossAfter a total loss event, we will replace your vehicle witha new vehicle of the same make, model, engine size,features and paint type including any modifications,options and accessories, so long as it is available inAustralia, provided: we have determined that your vehicle is a total loss; you purchased it new (or as a demonstrator model)from the manufacturer or their dealer; where your vehicle is financed, your financier has givenus their written consent; and your vehicle is less than two years old from when it wasfirst registered at the time it is declared a total loss.If the payment of an excess is required, it is payable to usupfront before we replace your vehicle.If we replace your vehicle, this policy will continue tocover your replacement vehicle until the end of theperiod of insurance.We will not require you to pay an additional premium forthis cover.If a new replacement vehicle is not available, we willpay you either the market value or agreed value ofyour vehicle, whichever is shown as applicable on yourpolicy schedule.13

Where new for old replacement of a newvehicle after a total loss does not applyWhere new for old replacement of a new vehicleafter a total loss does not apply, at our option (actingreasonably) we will: repair your vehicle; or pay you the reasonable cost of repairing your vehicle; or pay you the market value of your vehicle (if your policyschedule shows that your vehicle is insured for marketvalue); or pay you th

CAR INSURANCE PRODUCT DISCLOSURE STATEMENT is docuent is an SS tat udates and aends te NAB ar Insurance roduct isclosure Stateent (“S”) dated 01 Feruar 2021. It is issued te insurer Allianz Australia Insurance Liited ABN 15 000 122 850 AFS Licence No. 234708. is SS ust e read toeter it te