Phoenix Workforce ConnectionBoard Member NewsletterV o l u meInside thisissue:I ssu e3M a y6 ,2 010Cohort Training Maximizes Training EffortsCohort Training 1Lean and Six2Sigma TrainingJobs—One at a 3Time!Board MemberSpotlight3DOL visitsYouthBuild4Business Sur- 4vey ConductedProgram Year2009 ThirdQuarter Stats2 ,4Board Informa- 5tionOn February 25, 2010,staff attended thegraduation ceremonyfor the Refugee NurseAsst Training. NineNurse Assistants(PWC Clients) successfully completedtraining at GatewayCommunity College.Representatives fromthe Refugee Agencies,the Dean of Nursing,Margi Schultz and Instructor Lisa Mirghaniand Sally Moffat fromPhoenix Children’sHospital, Kathy Prioreschi; and MariaHarper-Marinick, ViceChancellor for Academic and Student Affairs with the Community Colleges wereamong those on handto congratulate thegraduates. Stan Flowers gave the graduation address. This project was a partnershipdeveloped by theSmall Business Division, Workforce Connection, and variouscommunity-based organizations, in preparing refugees withhealth carebackgrounds in their country of origin to obtain entrylevel employment in theindustry.In March, staff providedorientation sessions to 21architects who will belearning the Revit softwareprogram (a building information modeling softwareprogram) as part of a cohort training in conjunctionwith Phoenix College andthe Arizona Chapter ofAmerican Institute of Architects.Twenty-four individualswho successfully completed initial screening assessments to take part inthe Lean Six Sigma GreenBelt training programthrough ASU's Ira A. Fulton Schools of Engineering have been referred toPWC Career Advisors asthe next step in the customized training process.Training begins MondayApril 26th and runsthrough May 7th at ASU'sSky Song Campus.A “Fast Track LicensedPractical Nurse (LPN)”program began in April,2010. The Fast TrackLPN program is designed to be a ninemonth program compared to a traditionaltwo-year program tobecome a LPN.Twenty-four studentshave enrolled and received an orientationthat included a reviewof the nurse assistanttraining clinical sites.Students were measured, and orders wereplaced for uniforms,shoes, watch, stethoscope and lab coatpackage that will befunded under thescholarship program.This cohort has attended SOAR (SelfAssessment, OtherAssessments, ActiveResearch and Rewriteyour Plan) and otherrequired classes during January and February and have developed a networking relationship that will enhance the success ofthis cohort.

Page 2PWC Lean and Six SigmaCustomized Training ProgramAs business liaisons for the Phoenix Workforce Connection Division, we areconstantly on the lookout for skills and certifications that employers are recommending or requiring of their employees. Not long after beginning ourtour changing the Phoenix economy one job at a time, we recognized aunique trend across three targeted industries regarding the implementationof Lean and Six Sigma processes and strategies. While high tech manufacturing has embedded these practices for decades, healthcare and advancedbusiness services are increasingly rolling Lean and Six Sigma improvementprocesses into their work environments.“The PhoenixWorkforceConnectionOne-StopSystem offersworkforcesolutions tobusinesses andindividuals.”Not only did we detect an increase in the number of job openings requiringthese certifications, but we were experiencing an increase in the number oflaid off degreed professionals coming through our system requesting training in Lean or Six Sigma. The idea of putting a cohort or group of laid offjob seekers through a customized training led to a partnership with the ASUIra A. Fulton Schools of Engineering. Through a series of meetings between PWC staff and ASU officials, ASU agreed to condense and compresstheir 9 to12-week online Lean or Six Sigma training programs to one fulltime two-week Lean and Six Sigma Green Belt program and one full timefour-week Lean and Six Sigma Black Belt program.ASU set up the application process online and PWC staff began marketingthis opportunity to current and new customers across the greater Phoenixarea. Ultimately 24 candidates were selected for the Lean Six Sigma GreenBelt program and began training on April 26th. Up to 20 candidates will beselected for the Lean Six Sigma Black Belt program starting in May as well.All trainees will be placed in businesses as volunteers to complete projectsthat are a mandatory component of the certification giving them critical corporate contacts and experience. As business liaisons we are more thanconfident that upon the completion of these certifications, our PWC customers will be highly marketable in growing industries across the state.Lean is a discipline focused on eliminating waste and mandates that everycompany activity add value for customers. With a culture of Lean all employees ensure that the business flows continuously at a pace determined bycustomer requirements. Six Sigma is a strategic approach to implementingquality, process, and business improvement through the use of statisticaland other analytic tools applied to problems that have meaningful impact onContributed by Mary Wolf-Francis, Business Liaisonkey business results.Phoenix Workforce Connection

Volume 2, Issue 3Page 3Getting People Back to WorkPhoenix WorkforceConnection continuesto work with employersto find highly qualifiedcandidates for their jobopenings. The following are recent examples of companies hiring PWC candidates:CardioNet, Inc., aleading global providerof ambulatory cardiacmonitoring devices,expanded its operations into Phoenix,opening on January12, 2009. Headquartered in Consho-hocken, Pa., CardioNet isknown for its patentedtechnology in cardiacmonitoring. CardioNetworked with PhoenixWorkforce Connectionstaff to utilize the recruitment services. Sixteenof the candidates referred to CardioNet werehired as DistributionTechnicians or QualityAssurance Technicians.Staff provided a referralof a highly qualified candidate for Vantage Mobility’s Manufacturing Process Engineer position.Ms. Lori Seethaler, HRdirector for VantageMobility, expressed hersincere appreciation forhaving found a candidate that fit her veryspecific job description.In June, 2010, ProsRanch Market will beopening a new store at16th Street & Rooseveltin Phoenix and will beusing Phoenix Workforce Connection recruitment services fortheir new positions.Sincereappreciationfor finding acandidate tofit a veryspecific jobdescriptionBoard Member Spotlight!Josie Marie MartinezAfter enjoying over 11 years in a corporate environment as part of the fast-paced media industry, Martinez now uses her business management acumen & human resources background to helpbusinesses navigate through today’s ever-changing goals and challenges by merging businessneeds with HR best practices. Recognized nationally as a leader in Talent, Martinez has spokenat numerous conferences and seminars, and was recognized in the December 2008 issueof Presstime Magazine as a winner in the prestigious “20 under 40” annual selection.Martinez learned the ropes of business management while progressing in the fierce world of advertising. “That’s where I learned to seek out candidates with marketable skills and the right attitudeto get the job done, even if they didn’t fit the traditional mold as defined by job descriptions andpolicies. HR has to be about more than just filling jobs and handling complaints – it’s about ensuring that human capital provides the utmost return on investment.”Recently asked why she joined the PWC board, she simply stated “What better way to give backthan to help provide a future of opportunities for others?”Josie Martinez can be reached at [email protected]

Volume 2, Issue 3Page 4DOL Secretary Solis toursPhoenix YouthBuild ProgramU. S. Department of LaborSecretary Hilda Solis andU. S. Congressman EdPastor were in Phoenix onWednesday, February 17,2010, to visit the City ofPhoenix YouthBuild Program. The dignitaries visited Labor's CommunityServices Agency trainingsite where they were ableto get a first hand look attraining taking place andtalk with a number of youthparticipating in the program.Secretary Solis also conducted a press conferencewhere she shared workforcefunding importance and impact to the city of Phoenixand the state of Arizona.Business SurveyOn February 12, 2010, The Arizona Workforce Survey was launched from the Arizona Department of Commerce. This survey was developed in partnership with the Arizona TechnologyCouncil, Maricopa Community College District Workforce Department, and the City of PhoenixWorkforce Connection. The goal of the survey was to identify current and near future jobs andtraining required for job seekers as they prepare to reenter the workforce.Interesting Facts and Figuresfor Third Quarter of Program Year 20092,888 participants attended atotal of 197 various employment and career workshopsin the PWC System. To date811 individuals have beentrained in targeted industryclusters. Targeted industriesare Healthcare, High TechManufacturing, Aerospace,Bioscience, Advanced Business Services, and Information Technology/Software.264 individuals are being trainedin demand industries. Thirteenjob fairs and 25 on-site or customized recruitment events tookplace during the third quarter ofProgram Year 2009 (Jan. –March 2010).

Page 5Quarterly NewsletterCity of PhoenixCommunity and EconomicDevelopment DepartmentPhoenix Workforce Connection200 W. Washington, 19th FloorPhoenix, AZ 85003-1611The PWC Board assists with setting local workforce policy and develops plans for the localworkforce system. They identify training needsand help to develop a skilled, trained workforce tomeet the needs of businesses and to empowerindividuals to get the skills they need to improvetheir employment opportunities.Editor: Krista RippeePhone: 602-534-0548Fax: 602-534-3915Mission: To provide workforcesolutions to businesses andindividuals.Youth Program Vision: Phoenix Workforce Connection Youth Programs will become a preferredsource for education, training, and leadership.Phoenix Workforce Connection BoardMembers Michael Fisher, Chairman,Cushman & Wakefield Josie Marie Martinez, ArizonaHR Advisors Michelle Rider, GreaterPhoenix Economic Council Julie Armstrong, Vice-Chair, Philip Beere, Green StreetDevelopmentJoel Millman, AZ Departmentof Economic Security—MatureWorker ProgramCynthia Spell Tweh, Community and Economic Development Brian Fierros, OP&CMIA Local #394Betty Munoz, The WigwamGolf Resort & SpaBrad Taft, Taft ResourceGroup Jim Godfrey, AZ Manufacturing Extension ProjectJudy Norris, Arizona PublicServiceKaren Thorne, Phoenix Indian Center, Inc. Shawn Pearson, Open Table Traci Gruenberger, LutheranSocial Srvcs of the Southwest Donna Pettigrew, AZ Collegeof Allied HealthMark Weathers, ExcaliberPrecision Belinda Hanson, AZ DES Linda Jensen, GateWay Community CollegeDiana Pike, Fox Entertainment GroupDee Wheeler-Cronin, HopeVI Project Nancy Konitzer, AZ Dept. ofEducationKaren Poole, Ph.D., MaricopaCounty Comm. College Dist.Sarah Woods, Bayard Advertising Ben Kuhn, Maricopa Integrated Health SystemsAmanda Pulawski, PhoenixLogistics, Inc. Darrell Rich, Employment Services Jesus Love, US Bank

A “Fast Track Licensed Practical Nurse (LPN)” program began in April, 2010. The Fast Track LPN program is de-signed to be a nine month program com-pared to a traditional two-year program to become a LPN. Twenty-four students have enrolled and re-ceived an orientation that included